Career Center

About Akron Children's Hospital

Akron Children's Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation's best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we're making it easier for today's busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Children's Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Children's Anywhere app, we're here for families whenever and wherever they need us. Learn more at akronchildrens.org.

OUR PROMISES

1. To treat every child as we would our own
2. To treat others as they would like to be treated
3. To turn no child away for any reason

We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.

Full Time

40 Hours/Week

Monday - Friday, 8:00am - 4:30pm

Onsite 5 days/week

Summary:

The Intake Coordinator is a valuable team member of the Infusion & Durable Medical Equipment (DME) Department within Akron Children's Home Care. The Intake Coordinator has great communication skills and works diligently to help families obtain needed medical supplies to care for their children. The Intake Coordinator spends the day communicating and working closely with Case Managers, Providers, Patient Families, and Payer Sources, as directed by the Infusion/DME Team's needs.

Responsibilities:

• • Answering phones to facilitate care for patients with Infusion/DME needs.
  • Processing new referrals for patients with DME needs.
  • Assists and supports the Intake Specialists/Hospital Coordinators with new referrals needs, case management tracking, and obtaining subsequent authorization.
  • Works within payer source website portals or via the phone verifying patients benefits and obtaining authorization.
  • Competency working within electronic health records.
  • Facilitates great customer service for patients and their families.
  • Other duties as needed within Infusion/DME

Other information:
Technical Expertise

1.Experience in Medical terminology is required.

2.Thorough documentation skills required.

3. Positive and helpful communication skills required

4.Experience in healthcare is preferred.

5.Proficiency in MS Office [Outlook, Excel, Word].

6. Positive team player.

Full Time

FTE: 1.000000

Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

EEO is the law, please click/copy paste the link below to learn more:

https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf