We have an exciting opportunity to join our team as a Patient Care Technician.
In this role, the successful candidate assists the professional nurse in the care of patients and families by completing assigned patient care tasks; provides competent, safe, and compassionate care with emphasis on an understanding of the challenges faced by hospitalization, undergoing procedures or diagnostic tests; provides support to the unit in the maintenance and safety of supplies, equipment and the environment; demonstrates NYU Langone Health Core Values in all aspects of job performance.
Demonstrates respect for patient confidentiality, privacy, dignity, and rights
Demonstrates knowledge of the NYU Langone Health Core Values and incorporates them into the performance of duties.
Ensures that necessary equipment and supplies are present in the patient rooms and on the unit.
Assists in keeping patient environment, patient equipment and patient care areas/units clean, safe and orderly.
Runs errands to other departments, including but not limited to, the delivery of specimens and equipment.
Assists in having patient ready for scheduled appointments including placing the patient on a stretcher or in a wheelchair.
Gives direct assistance to all team members, including registered nurses, licensed practical nurses, physicians, nursing attendants, patient unit clerks, escort, dietary and other health care employees.
Provides for security of patients personal property, and handles valuables according to hospital procedure. Maintains cleanliness of the nursing unit as appropriate to position. (i.e., utility room, unit refrigerators, etc.).
Reports all observations concerning patients to the professional nurse responsible for the patient on a given shift Responds to requests for specific tasks as delegated by any registered professional nurse.
Answers patients call lights promptly and effectively; completes patient requests for assistance with personal care and activity, and reports those requests not within the role of the patient care technician to the professional nurse assigned to the patient.
Uses a clear, caring and respectful communication style with patients and families, nurses and other members of the health care team. Functions as a respectful member of the health care team.
Completes delegated responsibilities as directed by the registered nurse.
Provides assistance to patients in the activities (listed in the Performance Standards by service/unit) as applicable.
Observes general behavior and reports same to the registered nurse to whom assigned.
Verbally and non-verbally communicates responsiveness and support to patients, families, and other staff.
Assists in data collection and activities as assigned.Assists in maintaining safety and comfort needs of patients and families.Assists with admission, transfer and discharge procedures per unit / service operations.
Demonstrates understanding of infection prevention and control standards.
Utilizes specialized skills and safety when carrying out specific tasks of patient care as assigned, including phlebotomy, fingersticks for glucose, and electrocardiograms.
Assists in supporting unit activities as requested. Assists in emergency situations as directed.
Demonstrates an awareness of the needs and behaviors of specific patient age groups and different cultures.
Completes annual mandatory education requirements for patient care technicians.
Participates in the orientation process of other patient care technicians. Participates in unit meetings and conferences.
Seeks learning resources for identified learning needs.
Discusses educational concerns and goals with the Nurse Manager or appropriate leadership.
Recognizes own limitations and requests assistance when needed.
Assists the nurse in the review and corrective action plans regarding patient/family response, and satisfaction.
Assists in the collection of data for the units Quality and Performance Improvement Program, that includes patient satisfaction and other measures.
Demonstrates accountability for supplies, equipment, and environmental support.
High school graduate or equivalent required.
Patient Care Technician Certification through NHA required upon hire or transfer into the position.
BLS certification (Issued by the American Heart Association-AHA) OR Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the position.
Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; demonstrates ability in computer skills; proficiency in venipuncture and phlebotomy required.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal 'EEO is the law' poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.
NYU Langone —a world-class, patient-centered, integrated, academic medical center—is one of the nation’s premier destinations for excellence in patient care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of Tisch Hospital, our acute care facility; the NYU Langone Orthopedic Hospital, a dedicated inpatient orthopedic hospital; Hassenfeld Children's Hospital at NYU Langone, a comprehensive pediatric hospital supporting a full array of children’s health services; Rusk Rehabilitation, the #1 rehab program in New York since U.S. News & World Report began its hospital rankings in 1989; and a growing ambulatory care network with locations throughout Manhattan, the outer boroughs, and the tri-state area, bringing services directly to where its patients live and work. An integral part of NYU Langone, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless pe...ople since 1841.With more than 75 divisions of specialty care including comprehensive inpatient and outpatient programs for every stage of life, a multifaceted Research and Academic Center and the NYU Long Island School of Medicine focused on primary care. NYU Langone Hospital—Long Island joined NYU Langone Health as of August 2019. NYU Langone's tri-fold mission to serve, teach, and discover is achieved 365 days a year.