The M2VA Program Coordinator manages the administrative and clinical aspects of a major specialty treatment program, which provides medical and mental health treatment to combat exposed veterans who receive care at the main campus and outlying community-based outpatient clinics. The Coordinator has the responsibility for coordinating interdisciplinary staffing, work assignments, treatment services provided, and admission criteria of the program. The incumbent manages and controls the use of data related to these programs regarding day-to-day functioning and program evaluation. The Incumbent must be licensed or certified in a state at the advanced practice level. M2VA PROGRAM COORDINATOR DUTIES: Directs the clinical services offered by the M2VA Program to ensure that the program is in compliance with local and national VHA standards and policies as well as accreditation standards for home care organizations. Responsible for the development and continued effective functioning of the interdisciplinary health care team. The skills, knowledge, and contributions of each team member are recognized and utilized. Collaborates with other M2VA Program Directors, Veterans Integrated Service Network (VISN) leadership and VA Central Office staff on issues of program development. Provides direction and team leadership. Interprets and communicates VA policies to the M2VA team and the VHA facility, as well as non-VA national, state, and local home care policies to facilitate the interface with non-VA care providers. Develops and implements local M2VA policies and procedures to include performance improvement, patient safety, utilization review, emergency preparedness, and staff safety. The incumbent is responsible for entering and tracking the Care Management Tracking and Reporting Application (CMTRA) data along with other administrative duties, which impacts clinical program effectiveness and modification of service patterns. The M2VA Program coordinator/ Social Worker is the designated expert concerning the provision of M2VA and social work intervention in M2VA program and clinical areas. The incumbent will assist less experienced and less knowledgeable staff with technical expertise and guidance for patients with unusual or complicated medical and mental health conditions, risk factors, and ethical or legal circumstances. The incumbent will provide this assistance for social work and other staff as needed or requested. This includes the interpretation of VHA Directives, Medical Center Policies, Program Handbooks, and applicable state laws and guidelines. The cases presented to the incumbent are often very complicated psychiatric, social, and medical issues including patients in acute, clinical, residential, and community settings involving conditions with complicating psychosocial factors. The incumbent will regularly address the most difficult, challenging, complex, and acute patient care needs encountered in the Medical Center treatment areas and communities served. The incumbent, as the recognized program, administrative, and clinical social worker expert in the assigned program areas, will provide consultation to other staff members regarding the parameters of M2VA, psychosocial assessment, interdisciplinary treatment planning, interventions, discharge planning, placement, and aftercare coordination. Manage human resources for the M2VA Program including selecting qualified staff in collaboration with the M2VA team and other disciplines, orients and mentors the staff, and promote staff development and professional growth to ensure continued competency. Manages and tracks program resources. The M2VA Coordinator assures that appropriation of resources to the program, assigning resources for office equipment, medical equipment and supplies while assuring that resources will last through the end of the fiscal year. Processes, assigns, and tracks referrals to M2VA, ensuring timely access to the program. Collaborates with the Office of Information Technology to ensure accurate reporting of M2VA clinical, administrative, and workload data. Work Schedule: Monday - Friday; 7:30 am- 4:00 pm or similar. Weekends and nights may occasionally be required. Virtual: This is not a virtual position. Position Title/Functional Statement #:Social Worker (Program Coordinator)/PD074150 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.