The Home Based Primary Care (HBPC)/Non-Institutional Care (NIC) Program Director is a Social Worker or other clinical professional (RD, RN, OT, PT, PharmD) aligned under the Chief of Primary Care. He/she is accountable for the management, supervision and evaluation of care for the HBPC & NIC programs that are organizationally aligned under Primary Care, which includes all facility and CBOC locations. The Home Based Primary Care (HBPC)/Non-Institutional Care (NIC) Program Director's primary duties will include, but are not limited to: Supervises clinical staff, to include ensuring orientation, performance evaluations, competency assessments, and compliance with VAMC trainings. Facilitates an atmosphere of interactive management and development of collegial relationships among interdisciplinary team members, serving as a link between Geriatrics and Extended Care Service and all healthcare disciplines included on the HBPC teams. Responsible for directing the clinical and administrative services offered by the program to ensure that the program is in compliance with local and VHA standards and policies as well as accreditation standards for home care organizations. Responsible for the development and continued effective functioning of the interdisciplinary health care team. Recognizes and utilizes the skills, knowledge and contributions of each team member. Collaborates with the HBPC Medical Director for daily program management and collaborates with other HBPC program Directors, Veteran Integrated Service Network (VISN) leadership and VA Central Office staff on a regular and ongoing basis. Responsible for the interpretation and communication of VA policies to the HBPC and NIC teams and the VHA facility. Responsible for communicating and interpreting non-VA national, state, and local home care policies and facilitates coordination and communication with non-VA care providers when necessary. Responsible for the HBPC and NIC team development and implementation of local HBPC and/or NIC policies and procedures to include performance improvement, patient safety, utilization review, emergency preparedness, and staff safety. Responsible for the evaluation of the effectiveness of the program and assuring effective/efficient resources are maintained. Assures the program is able to optimize cost effectiveness (budget) and patient outcomes. Collaborates with the HBPC Medical Director to manage human resources for the HBPC Program including: selecting qualified staff, orients and mentors the staff, promotes staff development and professional growth, and assures a process for ongoing staff clinical competency. Assesses the continuing education needs of program staff and assures appropriate resources to meet those needs. Coordinates student education programs in HBPC. He/she is responsible for managing and tracking program resources to include but not limited to equipment inventory, GSA and VA owned Vehicles. Processes, assigns and tracks referrals for HBPC and NIC and ensures timely access. He/she is responsible for managing the Electronic Waiting List (EWL) for HBPC and NIC referrals. Collaborates with the business office and fiscal service to ensure accurate reporting of HBPC and NIC clinical, administrative and workload data. Has the major responsibility for implementation of the vision, mission, philosophy, and core values for the organization. Responsible to provided assistance, collaboration and subject matter expertise for a complex group of services HBPC often works with, such as Home Oxygen Programs, Home Medical Equipment and contracting services to comply with regulatory standards. Responsible for evaluating program activities and providing follow up actions required by internal and external review organizations and or accrediting bodies. As a leadership member of the Geriatrics and extended Care Service, the incumbent participates in the formulation of overall service/program policies and procedures, goals, objectives, strategic planning, cost effectiveness, and quality monitoring. Work Schedule: Monday through Friday, 8:00 am to 4:30 pm Telework: Not available Virtual: This is not a virtual position. Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.