The Operator / Communication Assistant answers and routes incoming calls to the hospital's main number, emergency lines and patient information lines. Demonstrates service excellence by providing appropriate and accurate information to all callers. Exhibits strong customer service and telephone skills. RESPONSIBILITIES: Answers calls in a timely fashion, exhibiting strong customer service skills resulting in service excellence for the caller. Operates communication systems such as telephone, switchboard, intercom and two-way radio. Demonstrates clear understanding, knowledge and proficiency in handling emergencies and relaying all alarms panels. Announces proper activation using codes and alarms. Insures proper sta
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