Responsible for the overall leadership and management of either a home health or hospice agency, including meeting established goals and outcomes, ensuring regulatory and organizational compliance, directing and coordinating work and financial and operational stability. May be responsible for coordinating sales and marketing for the agency, optimizing customer service and satisfaction. Creates and maintains a culture of safety for employees and clients. Responsible for ensuring a quality assurance performance improvement (QAPI) program is established. Proactively communicates any necessary changes, issues and/or concerns to clients, families and staff. Responds quickly and openly to clients' needs and ensures they are being met.
Ensures staff are educated on current clinical information and are trained on clinical practices. Holds self and team accountable to achieve and sustain desired outcomes, such as regulatory compliance, operational budgets and staff and client engagement. Ensures HIPAA compliance, and assures client rights are protected and communicated to clients and families. Effectively initiates, directs and coordinates all projects as assigned. Expresses ideas and direction clearly, concisely and effectively.
Provides supervision, coaching and mentoring based on staff needs. Ensures proper staffing and supervision of staff during all service hours. Follows up thoroughly and consistently. Addresses staff issues, budget considerations, employee satisfaction and safety concerns. Coordinates data collection and ensures reports are completed and sent to the appropriate governing body. Maintains agency compliance with legal, regulatory and accreditation requirements.
Bachelor’s degree in healthcare administration, nursing or related field required. Master’s degree preferred.
Graduate from a nationally accredited nursing program preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).
Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state. Obtains and subsequently maintains required department specific competencies and certifications.
Minimum of one to two years of professional nursing experience in a clinic care setting preferred. In-depth knowledge of specialty area preferred. Five years' experience in a home health, hospice or relevant healthcare setting required. Previous leadership experience and healthcare experience, preferably in a home health or hospice agency.
Licensure for state of practice is required. Current valid driver’s license, and must meet all medical guidelines for Sanford Health Category II drivers.
Internal Number: R-55755
About Sanford Health/Good Samaritan Society
Sanford Health, one of the largest health systems in the United States, is dedicated to the integrated delivery of health care, genomic medicine, senior care and services, global clinics, research and affordable insurance. Headquartered in Sioux Falls, South Dakota, the organization includes 46 hospitals, 1,525 physicians and more than 200 Good Samaritan Society senior care locations in 26 states and 10 countries.